A typical Wal Mart WTF…

So, I have a slight case of tendonitis. It was recommended that I get this band to wrap around my arm to wear during the day for a couple of weeks. Hence the trip to the local Wal Mart. Go in, grab box of said apparatus, pay, head home. Had tons to do so I made it there and back in less than 15 minutes. I get home and open the box only to find that the band is gone and the only thing in there is the tag. Crap. Fast forward to 6pm and another trip to Wal Mart.

I go up to the customer service counter, explain what happened, and get sent on a trip to pick up another one to exchange. When I came back I had the pleasure of being taken care of by a completely new incompetent worker. And this is how it goes:

Me: I’m exchanging that band for this new one. (point to counter where old box is out in the open.)

Idiocy Specialist: You need to go get a new one and then we’ll do the exchange.

Me: Umm…I already did that. (Holds up new box even higher.)

Idiocy Specialist: Oh, okay. What’s wrong with the old one?

Me: Nothing, except the box was empty.

Idiocy Specialist: (Picks up box and shakes.) And you couldn’t tell the box was empty?

Me: I didn’t spend a whole lot of time comparing the weight of all of the boxes checking to see if they were empty, so no, I guess I couldn’t.

Idiocy Specialist: (Shakes box again.) Oh yeah, you can tell there’s nothing in it.

Me: You know, you’re right. I stole the original one and now I need another one. I’ve been scheming all morning trying to figure out a way to waste my day getting a $9 arm band for free.

Idiocy Specialist: You know, (snotty attitude and all) I could refuse to sell to you because you said that.

Me: Could you please? That would be a 250 pound load of dumb ass off my shoulders and make the rest of my day a real good one.

Idiocy Specialist: (yells for supervisor)

Category: A Day In The Life  
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2 Responses
  1. DJ PlaZma says:

    I’m dying to know what the Supervisor did for you. Having spent 2 years as a lead Customer Service manager at Wal*Mart, I can see your side and I can see his/her side. How did it go?

  2. Me says:

    She made the exchange and said that it might not be a good idea for me to return. LOL

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